Cookie Policy

Last Updated: October 7, 2025

This Cookie Policy explains how StayLonger Pty Ltd ("StayLonger," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Persistent Cookies: Remain on your device for a set period or until you delete them. These cookies help us recognize you when you return to our website.
  • Session Cookies: Are temporary and are deleted when you close your browser. These cookies help us track your activity during a single browsing session.

Cookies can also be classified as "first-party" or "third-party":

  • First-Party Cookies: Set by StayLonger directly.
  • Third-Party Cookies: Set by third-party services we use (e.g., analytics providers, advertising networks).

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Essential Website Functionality: To enable core features of our platform, such as user authentication, security, and session management.
  • Preferences and Settings: To remember your preferences, settings, and choices (e.g., language, currency, search filters).
  • Analytics and Performance: To understand how users interact with our website, identify areas for improvement, and measure the effectiveness of our services.
  • Personalization: To provide personalized content, recommendations, and advertising based on your interests and browsing behavior.
  • Security: To detect and prevent fraud, security threats, and abuse of our platform.
  • Advertising: To deliver relevant advertisements and measure ad campaign effectiveness.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They enable core functionality such as:

  • User authentication and account access
  • Security features and fraud prevention
  • Load balancing and network routing
  • Session management

Legal Basis: These cookies are necessary to perform our contract with you and to provide the services you request.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your login status
  • Saving your language and currency preferences
  • Retaining search filters and preferences
  • Remembering items in your wishlist or saved searches

Duration: These cookies typically persist for up to 12 months or until you clear your browser cookies.

3.3 Analytics and Performance Cookies

We use analytics cookies to collect information about how visitors use our website, including:

  • Pages visited and time spent on pages
  • Navigation paths and user flows
  • Search queries and property views
  • Error messages and technical issues
  • Geographic location (country/region level)

Analytics Services We Use:

Analytics data is anonymized and aggregated to protect your privacy.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements relevant to your interests and to measure the effectiveness of advertising campaigns. They may track your browsing activity across different websites.

We may use the following advertising services:

  • Google Ads and remarketing
  • Facebook Pixel for targeted advertising
  • Social media advertising platforms

Note: You can opt out of personalized advertising through cookie management tools and ad preference settings (see Section 5).

4. Third-Party Cookies

We work with third-party service providers who may set cookies on your device when you visit our website. These third parties include:

4.1 Payment Processors

4.2 Analytics and Research

  • Google Analytics: Website traffic and behavior analysis. Privacy Policy

4.3 Social Media Platforms

Note: We do not control third-party cookies. Please review the privacy policies of these third parties for information about their data practices.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

6.1 Web Beacons (Pixel Tags)

Small graphic images embedded in web pages or emails that allow us to track page views, email opens, and user behavior. We use web beacons for:

  • Measuring email campaign effectiveness
  • Tracking conversions and user engagement
  • Analyzing website traffic patterns

6.2 Local Storage

HTML5 local storage allows websites to store data locally on your device. We use local storage to:

  • Cache content for faster page loading
  • Store user preferences and settings
  • Improve application performance

You can clear local storage through your browser settings.

6.3 Device Fingerprinting

We may collect information about your device (browser type, operating system, screen resolution, etc.) to create a unique "fingerprint" for fraud prevention and security purposes.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you through a prominent notice on our website
  • Request your consent again if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]

Mailing Address: StayLonger Pty Ltd, Melbourne, Victoria, Australia

For more information about how we handle your personal data, please see our Privacy Policy.

Cookie Consent: By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy. You can change your cookie preferences at any time through your browser settings.

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